Every security deposit dispute, every maintenance callback, every "I never reported that" — it comes down to documentation. Scribbled notes on a clipboard don't hold up. Professional inspection reports and work order records do.
MTQ Now turns your walk-through notes and maintenance observations into professional inspection reports, work orders, and tenant communications in 30 seconds.
The Real Problem
Property management is a liability business. Every interaction with a tenant, every maintenance call, every inspection is a potential dispute. The ones with professional documentation win. The ones with "looks fine, normal wear" lose their deposit arguments and eat repair costs.
"That stain was there when I moved in." Without a detailed, room-by-room inspection report documenting exact conditions, you're giving back the security deposit. Every time.
Walking a unit takes 15 minutes. Writing up the inspection takes 45. Multiply that by turnover season and your entire team is drowning in paperwork instead of prepping units.
Tenant claims maintenance never showed up. Your guy was there, fixed the faucet, left. But there's no work order, no documentation, no proof. Now you're sending someone again — for free.
Mold, structural issues, habitability claims — if you inspected it and didn't document it professionally, you might as well not have inspected it at all. Your notes are your legal shield.
See the Difference
UNIT 4B MOVEOUT. CARPET STAINED IN LIVING ROOM AND BEDROOM. HOLE IN WALL BY BATHROOM. KITCHEN GROUT DIRTY. BLINDS BROKEN IN BEDROOM. OVERALL FAIR SHAPE. RECOMMEND DEDUCT FROM DEPOSIT FOR DAMAGES.
⚠️ No room-by-room structure. No measurements. No comparison to move-in condition. No distinction between normal wear and tenant damage. This won't survive a deposit dispute.
Document Types for Property
Pick a type or let AI auto-detect. 30 seconds per unit.
Room-by-room move-in/move-out documentation with condition notes, normal wear vs. damage, and deposit deductions.
Maintenance request documentation with problem description, work performed, parts used, and completion status.
Professional notices, maintenance updates, and lease-related correspondence that's clear and legally sound.
Periodic or seasonal property assessment with system conditions, upcoming maintenance needs, and capital planning notes.
Professional contractor bid documentation for owners — scope, costs, timeline, and recommendations.
Itemized security deposit accounting with deductions, normal wear justifications, and refund calculation.
How It Works
Walk through the unit with your phone. Describe what you see, room by room. MTQ Now turns your observations into a structured inspection report with condition notes, wear-vs-damage distinctions, and liability-protecting language.
Walk through each room. Describe what you see — stains, damage, conditions, appliance status. Just talk like you'd talk to your maintenance guy.
MTQ Now organizes your observations room-by-room, separates normal wear from tenant damage, calculates deductions, and adds legal-protective language.
Print for the unit file, email to the tenant, or attach to your PM software. When the dispute comes — and it will — you're covered.